1. Introduction
These Terms and Conditions apply to Services provided by Silverlink Consultancy Limited (referred to as “we”, “us”, or “Company”).
Contact Information:
- Email: ad***@si*******************.com
- Phone: +44 7886 863132
These terms and conditions are in addition to the Website Disclaimer and apply to the sale of any courses/services. By using any of Silverlink Consultancy’s services, or by clicking on the “Accept” button on our website, you agree to the Terms & Conditions of this agreement.
2. The Services
2.1. Description
A description of the Services and start dates are available on your payment invoice. Services are provided with reasonable care and skill.
2.2. Access
Full access to all tools is provided during the paid period. After this period, access will incur a monthly charge or full subscription.
2.3. Confirmation of Terms of Services
You confirm that the Services meet your needs and you have researched their suitability. No guarantees of specific results, qualifications, or employment opportunities are provided.
3. General
3.1. About our Platform
The platform connects students and job seekers (Candidates) with independent contractor instructors (Instructors) for live and recorded training, mentoring, and learning services.
3.2. Communication
Main communication will be via WhatsApp and Basecamp.
3.3. Governance
Candidates must adhere to governance processes when reporting issues. Content on Basecamp and recordings from tutorial sessions are confidential.
3.4. Duration
Programs have varying durations:
- Project/Programme Management: 6 months
- Data Analysis: 6 months
- Web Development: 6 months
- Motion and Graphics design Analysis: 6 months
Access to Learning Hub System (LHS) video content is restricted to the enrolled program.
3.5. Projects and Completion
Only one project per candidate. No payment for work done; projects belong to the company. No recording of project meetings is allowed.
3.6. Mentorship
Mentorship is provided upon interview invitation only and may be withdrawn if the candidate is not proactive.
3.7. Reference
The company’s name must not be used as a reference without proper authorization.
4. Payments
4.1. Registration
Place is guaranteed once a deposit or full payment is made.
4.2. Receipts
Confirmation of order receipt will be sent via email.
4.3. Agreement
A legally binding agreement is established when:
(a) The offer to purchase services is accepted via email.
(b) Payment is processed and space is allocated.
4.4. Deposits
All deposits are non-refundable.
5. Cancellation, Deferral & Refund
No refunds once training materials are accessed. Exceptional refunds take 30 working days with a 20% admin fee. Abuse of the refund policy may result in account suspension or termination.
6. Termination
Services may be terminated immediately for non-payment, or aggressive or harassing behavior.
7. Conduct
Platform access is for lawful purposes only. Recruiting or contacting Instructors or users for non-affiliated business without permission is prohibited.
8. Miscellaneous
Tutorial sessions are recorded and available on Learning Hub System (LHS) within 72 to 96 hours. Social media engagement must not include defamatory content. Classroom session pictures and videos may be used for social media purposes.
9. Complaints Policy
Complaints must be in writing using the Silverlink Consultancy Ltd Email address. A response will be made within 48 working hours.
Contact Information
- Email: ad***@si*******************.com
- Phone: +44 7886 863132